Do you know the phrase “Cowgirl Up”? It’s like “Put on your big girl panties and deal with it” or “Suck it up and move on!” It means to step up your game, take the bull by the horns, tackle something head-on, and stop whining about it. It’s about taking initiative and making your own way, rather than waiting or expecting someone else to do it for you.
If you’re among the more than half of employees (December 2011 survey) who are dissatisfied with the lack of career growth opportunities and you find no fit with internal job postings, what can you do but leave to find greener grass, right? Well, no, actually…there are many things you can do right where you are. In short, you can actively take responsibility for your own career growth and direction without the extreme of leaving your current job. Both you and the organization will be better for it. If you think you’re entitled to someone else saddling up your career ride, you’re wrong…so cowgirl up!
Measure yourself on each of these action items (I’ll be providing others throughout February's blog posts) and if you can’t answer a loud and resounding “Yes!” to each, then you have plenty of career work to do right where you are.
Yes No 1. I know my values, motivators, skills and best work environments.
Yes No 2. I recognize my talents and know how to leverage them at work.
So…cowgirl up! Don’t just turn and run thinking anywhere else is bound to be better. Begin with yourself. Do the work. You’ll find that your frustrations diminish, your confidence increases and career satisfaction is yours for the discovery.
And stop back…we’ll discuss additional action items in future blogs. In the meantime, why not leave a comment? Would love to hear from you!
Hello, Everyone: Janine Moon here, your February Career Coach...I'm delighted to be a resource for you on workplace and career-related issues over the next few weeks.
Success in today's workplaces requires different capabilities: rather than searching for the "right answers," successful women step into their authenticity: they know who they are; they live their values and embrace their talents; and they continually align their professional value with their organization's strategies. They develop the confidence to step gracefully into the changes that so define business environments.
So, what about me? My authenticity stems from my long-ago reign as Ohio’s Pork Queen (!), my time as a teacher, women’s rights advocate, wife, mother, executive, marathoner/half-marathoner and career changer…called ‘job hopper’ back then! I have learned the “hard truth about the soft stuff"…that as human beings, we don’t leave our emotions at the door; and organizations and individuals are most productive when we have a deep commitment to the work we do. When organizations recognize "what got us here won’t get us there," I coach them in how to keep their talent—by getting good with the "soft stuff" of coaching, mentoring and workforce engagement.
I’m a refugee of corporate America, having spent years moving through the ranks and getting to the C-suite. I learned relationship building and enterprise growth and created, managed and implemented change. I am always delighted to challenge “we’ve always done it this way” thinking so people can sync outdated beliefs with the reality of today’s global marketplaces. My clients include manufacturing, finance and insurance sectors, associations, professional services firms and government agencies.
As one of only 5 Master Certified Career Coaches in the U.S., I help people take responsibility for lifelong and satisfying career direction. When my clients surface and nurture their identity—their authenticity—they discover their foundation and build on it. The approach—Career Ownership coaching—is the work of my book, Career Ownership: How to Create ‘Job Security’ in Any Economy.
I completed my Master’s work at The Ohio State University, serve as an adjunct faculty member at Franklin University, and continue active involvement in the National Speakers Association and the International Coach Federation. I live in Columbus, Ohio with my beautiful rescue black lab, Shelby; while my daughter, Lara, lives a short distance away with my grand-puppy, Bailey!
I would love to hear your questions and workplace issues to include them in my blogs this month. Until I hear from you, I’ll blog on how to measure your career assets, owning v. renting your career, and likely some things on the voice inside our head—that voice that often puts us directly in our own way!
Janine Moon
PS: Who among you gets to celebrate your birthday this month on its real date, February 29? Please leave your name in the comments area so we can all wish you a Happy Birthday on your day!
Last night my husband and I attended a parents’ group aimed at developing some successful strategies. As a consultant and executive coach, I have always concerned myself with knowing how to build empathy skills. After all, empathy is critical for leaders at any level to develop for influencing, managing conflict, and effective interpersonal communication in general. I learned firsthand that the most challenging component of successfully expressing empathy and sympathy is validation. We learned how to verbally and nonverbally validate ourselves and others. This was really difficult for me. When I am emotionally triggered, this is the toughest skill I have ever tried to master.
What is validation? Validation communicates to another person that his or her feelings, thoughts, and actions make sense and are understandable to you in a particular situation. Remember that validation is not agreement. Validation does not necessarily mean that you like or agree with what the other person is doing, saying, or feeling. Validation means that you understand where the other person is coming from.
Why is validation helpful? It improves relationships! It makes empathy and sympathy truly work for the communication. Validation shows that we are listening, we understand, we are being nonjudgmental, we care about the relationship, and conflict is possible with decreased anxiety.
How can we validate others?
We can validate ourselves as well! Self-validation involves perceiving your own feelings, thoughts, and action as accurate and acceptable in particular situations. This is, in fact, critical to being able to successfully validate others. We want to be authentic when we validate - and validating our own feelings will help us be present and non-judgmental as we validate other’s feelings.
Try this out yourself:
Your teammate didn’t follow through on a promise and is complaining to you about being judged harshly by the manager.
What did you write? My first response was “well that’s what happens when you don’t communicate you’ll be late.” My validating response: “That must have felt awful!”
Try this with some other challenging situations and build your “validation muscle.” Empathy and sympathy is much more powerful when others feel you “get” them. It lays the foundation for trust and problem solving, especially when emotions run strong.
I am always on the lookout for simple and practical strategies for regaining internal balance during the times when I am feeling overwhelmed, afraid, and generally stressed. Our thoughts make up our experience of the world - moment to moment - and being aware of them is important. A wonderful tool we can use to expedite the process of internal growth and balance is the practice of Mindfulness.
Mindfulness is a way to manage our attention - attending to our mind, body, heart, and spirit. It involves a self-reflection on core values and feelings, and helps us reconnect with ourselves and the world.
Having a self-reflective practice we can use on a daily basis, especially in those moments when our stress is high, challenging emotions run strong, and our internal negative voice is gaining ground, is a powerful way to build resliency. This 4-step mindfulnelness practice helps us be present in the moment and connect with all parts of ourselves. It only takes two minutes!
The most frequent reason I let myself off the hook on these kinds of practices is lack of time, when I'm running back-to-back with meetings, projects and other commitments. But we can take a minute or two to do this. Don't we all go to the bathroom during the day? Use this time to self-reflect. This mindfulness-oriented practice can help you take your power back, courageously face barriers, and increase your resilency muscles.
What are your favorite practices to build your resiliency?
Warmly,
Andrea Zintz, Ph.D.,
President
Strategic Leadership Resources
Shaping the Future!
I am a big proponent of optimism. Perhaps it's because I come by it naturally and have personally found it helps to get me through most challenges. However, many studies indicate that a general orientation towards optimism has a powerful impact on performance and happiness.
But sometimes, the most optimistic of us can fall prey to our own negative interpretations of events, which then result in painful feelings. For instance, when I heard that some of my close colleagues thought I was not supportive of them because I had been distant, I remember my feelings of anger and betrayal. Why talk about me rather than to me before making up a story? However, I realized that constructing an alternative perspective might empower them and me. I had been totally immersed in a project, and I saw that this caused them some uncertainty. I realized my relationship was valuable to them, and that they made up their own reasons for my withdrawal since they didn't understand it. This alternative interpretation gave me a foundation for a new strategy: by giving them an explanation and showing caring and appreciation for their colleagueship, I could strengthen our relationship.
So can optimism be developed if we don't naturally see the glass has half full? How do we develop a habit for optimism? We start by practicing the habit "shifting to a positive interpretation."
Write in your journal for two minutes every day as you move through these steps:
In building the “Shift to a positive interpretation” habit, it can feel like negative emotions should somehow be removed as "not OK", but this is NOT SO! Instead, simply try out looking at the situation differently. Shifting to a positive interpretation alters your emotions, leading to more rational decision-making and outcomes that are likely to be productive. This is like pressing a "pause button." In the moment when you are feeling negative emotions, pause to identify an alternative interpretation. See if you can come up with multiple positive possibilities and notice how you might take a productive action to move forward. This builds our natural optimism.
Shifting thinking when challenges arise in our lives can create win-win outcomes and generate creative solutions to move forward.
Warmly,
Andrea Zintz, Ph.D.
President
Strategic Leadership Resources
Shaping the Future!
Check out Sylvia Hewlett's article on Hone Your Skills. She gives excellent advice about finding sponsors and differentiating them from mentors.
To add to her wonderful advice, I'm promoting the concept of learning to be the “perfect protégé,” a person who others are attracted to and want to mentor. Mentors provide a trusting supportive relationship for seeking advice, feedback and coaching. A "perfect protégé," for example, knows the value of listening over talking. An important aspect of making yourself attractive to sponsors and mentors alike is to be able to take negative feedback. We can only learn if we get feedback from others. If you bristle at criticism, teachers won’t want to teach you.
Here are several ideas on mentoring that will help you attract those who can help most.
Build your network with Mentors, Sponsors and folks with whom you can ask for referrals and favors. Be sure you can attract the right mentors into your life by being the "perfect protégé!"
Warmly,
Andrea Zintz, Ph.D.
President, Strategic Leadership Resources
Shaping the Future!
Susan was always nervous speaking to groups. In presentations, her “performance anxiety” kicked in and her mind would go blank. Her knees would shake and she felt completely off her game. How many of us can identify with this?
Do you want to improve your performance in certain situation? I suggest a technique called "pre-play events." It's a habit that works effecitively and naturally to improve performance and involves visualizing what you are going to do perfectly and confidently prior to doing it. This practice vastly increases the likelihood of high performance.
A study completed by Kathleen A. Martin and Craig R. Hall demonstrated that golfers who used visualization set higher goals, spent more time practicing, and adhered to their training programs better than those who did not visualize. Now, athletes use this technique all the time to improve their performance.
For five days prior to her presentation, for two minutes each morning, Susan wrote a description of herself delivering the presentation with confidence and poise, answering tough questions articulately, and feeling great during and after the event. When the time actually came, she performed her presentation confidently and successfully.
Pre-play events to raise your game every time!
Warmly,
A powerful habit I encourage you to take on now is: Focusing on What’s Good.
The good news is that we have our subconscious mind, which in contrast plays possibilities, creativity, solutions and inspiration. When you’re tapping into it, it takes you from feeling distracted and overwhelmed to being focused and in control. It can be described as your natural state, which is also your zone for peak performance.
Our mindset is within our control and that we have opportunities to increase our levels of happiness by how we think and what we do on a daily basis. We can develop habits that increase the time we use this peak performance zone to tap into our best thinking and performance.
If you are already positive in your general approach, consider news headlines read or heard, or the obstacles faced daily at work or in your personal life. Each day we are hit with negative influences that challenge our positivity, resilience, and our ability to handle adversity and stay on track to our goals. By building the habit of focusing on what’s good, we are creating a built-in shield or buffer to the negative influences that inevitably arise in all our lives.
Warmly,
Andrea Zintz, Ph.D., President
Strategic Leadership Resources LLC
Shaping the Future!
We know that social networking is critical to developing our careers and ourselves. Maybe you're on this site now as a way to connect with others for good ideas, useful tips, and new information. How do we make these connections truly pay off for our personal and professional development goals? Doesn’t social media tend to produce vast shallow networks – and not the deeper, more meaningful connections that produce friendships and sustainable commitments in our lives? How do we use these networks fruitfully?
I am currently reading a fascinating book by David Brooks, a New York Times columnist, entitled The Social Animal: The Hidden Sources of Love, Character, and Achievement. I am particularly struck by these ideas:
So social networking is a powerful way to expand our selves. Being part of groups gives us a space to play, to help each other out, to learn from each other, to share thinking, memories, reactions, complaints, engage in coaching and debating. Also, much research shows how almost everything is contagious – and if your friends are happy, you’re more likely to be happy (the converse being true as well).
My suggestion is to:
Warmest regards,
Andrea Zintz, Ph.D.
Strategic Leadership Resources
Shaping Our Future!
Happy New Year Everyone!
I am Andrea Zintz, Career Coach for January 2012. I am once again happy to be your resource as you pose questions, ideas, and experiences about navigating workplace, relationships and career.
A little about me: I specialize in executive and high potential leadership strategy, succession and development. I have over 30 years experience in Leadership Development, Change Management, Human Resources Development and Training. For 11 years, I have consulted to large corporations on leadership, team, and organization development.
I cultivated my experiences as a coach within the diversified healthcare and pharmaceutical, defense, and retail industries. As Vice President of Human Resources and Management Board member of the Johnson & Johnson subsidiary, Ortho Biotech, Inc., I helped lead the growth of the company from $40 million to $500 million in a 6-year period, and launched breakthrough biotech products. I also led executive leadership development for North American from J&J Corporate. My special interests include executive women's advancement, diversity/inclusion, and mentoring. My doctoral dissertation was about mentoring: What constitutes effective mentoring for women who are stuck in their careers within large corporate settings? I received my M.A. and PhD. from Fielding Graduate University.
Today my clients include J&J, Sun Products, Allianz Global Investors, Boehringer Ingelheim, GE and Trinity. A specialty of our company is crafting powerful and strategic questions we can ask ourselves (and others) to access the best thinking. Since questions are a powerful leverage point for thinking, if we change our questions, we can encourage our best answers and this can help our thinking, decision, behaviors and results.
I enjoy coaching and my goal is to make a difference every day. I live in New Jersey, am married to an elementary school teacher and have two wonderful daughters, 16 and 19.
During this month, I will blog about topics such as:
I hope you will feel free to comment and add your own experiences!
Warmly,
Andrea Zintz, Ph.D., President
Strategic Leadership Resources LLC
Shaping the Future!
Hello Womenworking.com members:
Being a confident business woman in the workplace is the first step in climbing the ranks within your company. It is always looked upon highly when you are able to take on tasks, understand guidelines, and work independently – these are fundamentals to any task in life, not just business. The problem, however, is when a woman becomes arrogant--she might actually prevent herself from getting a promotion, simply by her manner.
An arrogant woman might push boundaries and not listen to others' opinions. She may be perceived as unapproachable, pushy or head-strong. The inability to discuss issues or problems with others can lead to detrimental effects on a career.
The trick is maintaining your ground on a subject while making other opinions heard, processed and actually discussed. Employers want to see someone who listens, appreciates the difference of opinion and incorporates all ideas into a project – not someone who will only hear what is in their own head.
_________________________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"
Hello Womenworking.com members:
Deciding whether or not inter-office dating should be permitted in the workplace is often a heated conversation. While many argue it is an adult decision to decide relationships — that it should have nothing to do with employers — it can cause tension between co-workers. The idea of inter-office dating is important for many, yet the after-effects of a bad breakup should be contemplated as well. While it may seem easier as a manager to allow the practice and avoid the dreaded “why not” conversations that might ensue, it is important to consider the entity of the business first, and the objections of the staff second.
Determining your policy on workplace romance is vital to the success of a business. Without firm guidelines in place, it may become a source of contention and tension should a relationship turn sour. That is not to say it should be banned all together, however, placing limitations on the relationships (perhaps preventing same floor, same department or section relationships) might make it easier on everyone.
______________________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"
Hello Womenworking.com members:
Every job has specific stressors. Understanding these stressors and utilizing certain methods can help reduce the overall affect it has on you throughout the workday, and help you maintain a calm working environment, for the most productive day possible.
Planning is imperative to succeeding in any task in life, and it also applies to the workplace. Imagine trying to buy a house, without planning on the down payment, mortgage or utilities – it would be catastrophic. This scenario hits home with a lot of people and yet, when it comes to deadlines in the workplace, many go full steam ahead without even considering the implementation of a plan.
Start by actualizing each individual piece of the project, assignment or deadline, and deciding how you are going to tackle each piece (one at a time now) and how long each might take you to complete. By starting at the beginning and breaking each piece down, you are more likely to stay on track of the stress, instead of allowing it to build without any idea of how to fix it.
_____________________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"
Hi Womenworking.com members:
There are many tips and tricks on the Internet that claim to help a woman climb the corporate ladder, and while these might be useful, seldom do these tips transpire into successful CEO’s, managers and supervisors at the end of the day. The reason is simple. These tricks can actually prove to be successful on paper, but the main idea often missed throughout them, is determination. Unless you have the drive and determination to become successful in your career, no amount of tips will help you succeed.
Understanding the difference between determination and dedication is often a fine line, however, goal setting is the preliminary step in helping to actualize your dreams of becoming the next CEO, manager or the like. A simple plan on how you are going to get to the top, followed by an accurate dedication to follow those steps can help the average business woman go from just a thought to climbing the corporate ladder much more efficiently than any tip.
_____________________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"
Hello Womenworking.com members:
While life will always throw us obstacles, many women in the workplace are confronted with co-workers who are less than amicable. This tension often leads to conflict, creating uncomfortable situations and unwanted stress throughout the workday. It is important, however, to consider how you hande this conflict to maintain a positive image to both your superiors and your management team. Mishandling disputes or confrontations can not only ruin the working relationship with that person, it can actually deter your employer from promoting or advancing you within the company. Superiors are always monitoring progress and skills of their employees, and conflicts are an area your boss might be keeping an eye on, without you even knowing it.
Staying on top of these problems without resorting to bickering, fighting, or other malicious methods will help keep you in the clear of any further problems and will continue to help your chances of finally getting that stellar promotion you have been wanting.
_____________________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"

Hi Womenworking.com members:
Deciding to take the leap from workplace to at-home business is a scary feat, often chartered with unsteady feet and caution. The decision to make the dive into working from home should carefully be considered, preventing financial distress, hardship and burning out after discovering the decision was based on a hunch instead of a carefully constructed plan – leaving you stressed, deterred and frustrated.
It is important to consider the type of environment your business requires to be successful. If your business is primarily customer-based, looking into where your meetings and appointments would be held (whether in home, or renting out an office space) can save some headaches when it comes to meeting with clients. The ability to also separate your work and home life is also a difficult feat for many business women. Having the desire to continue working after hours for additional sources of income may seem like an easy out, but consider whether or not your family will suffer from not having you participate in activities on a frequent basis.
Although these may seem like minor decisions, they are important obstacles often overlooked by many self-employed women entering into self-business, and often lead to additional sources of stress and frustration long-term.
____________________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net (women [at] delineinstitute [dot] net)
"Finding Your Best Inside"

Hello Womenworking.com members:
When it comes to the workplace, women are finding it harder to separate the at work persona they need to maintain and the home life relationship at the end of the day. The reason could be possible determination and motivation to succeed, and dedication to their employment to make that possible. Despite determination being a positive attribute in the workforce, it is important for women to remove themselves from the workplace after a hard day at work, taking time to renew and rejuvenate both mind and body in between the constant demands at work.
While many may argue that the ability to stay focused on goals is a positive attribute to have, the ability to define both your workplace and home life as two separate entities makes for an equal processing and digestion of a day’s work, while promoting mental health with relaxation and personal enjoyment when at home. By separating the two and deterring from working after-hours from home, life remains an equal balance of stress, relaxation, work and play.
______________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"

Hello WomenWorking.com members,
According to media reports, the economy and job market seem to be improving for job-seekers. However, to benefit from these favorable projections, you must have an effective job-seeking strategy and a tightly focused approach to landing the job you desire. The employment atmosphere in 2011 is somewhat different than it was a decade ago, and you must strive to gain an advantage over others competing for the same job. With job openings in short supply and countless applicants applying for the same job, how do you outshine your competition?
The most important thing you (as a job-applicant) can do is to make yourself memorable. The key areas to focus on in your job search are:
Don’t hem and haw when asked about your salary expectations. Be clear and concise about what your desired salary is. This gives you an air of confidence and security. However, keep in mind that to land the job it may be necessary for you to let them know that for the right opportunity you would accept a lower salary.
Be friendly and jovial, but don’t overdo it to the point that you seem juvenile. Highlight your personal traits, your passion and eagerness to learn, as well as your professional qualifications. This is especially important if your professional qualifications fall short of what they’re looking for.
Though the forecast for the current job market may look grim on the surface, by evaluating your current talents, strengths and abilities, constructing a plan for success, polishing your communication skills and applying all that you learn, you can still land a great job before 2011 ends or in the coming year.
Good Luck!!!
_________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net (women [at] delineinstitute [dot] net)
"Finding Your Best Inside"

Hello WomenWorking.com members,
I am Dr. Madeline Ann Lewis, President/CEO of the Deline Institute for Professional Development, an organization dedicated to helping women advance in both their personal and professional lives. In addition to career coaching, conducting teleseminars, live seminars, conferences and keynote speeches, I am a business professor at the University of Phoenix and Davenport University.
I have been certified through The Professional Woman Network as a diversity trainer with special emphasis in women’s issues. I also coach women in areas of career/business development. I am the author of Finding Your Best Inside: Becoming the Person You Are Meant to Be and Playing from the Blue Tee: Women in the Federal Government. I am also the co-author of four books, one of which has become a 5 star hit (Overcoming the Superwoman Syndrome). All my books relate to special issues and concerns that women face in their daily lives. These books help women step off the treadmill and into a more healthy life emotionally, mentally and physically. And most importantly, they help with “Finding Your Best Inside.”
My experience has been gained through 21 years in the military (retired) and over 20 years of civilian federal government experience and as a business entrepreneur. I work with women in all phases of their career and professional development, which includes coaching, mentoring, image consulting and business entrpreneurialship. Take a look at my website (www.delineinstitute.net) for more information regarding me and the institute.
I am looking forward to sharing with you this month and responding to your questions and concerns.
_________________
Dr. Madeline Ann Lewis
President/CEO
Deline Institute for Professional Development
Website: www.delineinstitute.net
Email: women [at] delineinstitute [dot] net
"Finding Your Best Inside"
Looking around my Thanksgiving dinner table yesterday, I acknowledged all that I have to be grateful for: wonderful parents, children, family and friends. The food was delicious, the candles bright and the decor beautiful, but the people were what made the holiday special.
In thinking about my work life, a handful of people come to mind that helped me throughout my career. I am sending a special thank you to the boss who supported me become more confident about my business presentations and to the manager who helped me learn the art of client service. I am grateful to these women (yes, both were women) that taught me valuable skills that I use to this day.
Mentors are more needed than ever. This is a tough job market for recent college graduates as well as long-standing employees who may find themselves out of work for the first time in many years. So if someone reaches out to you for advice--to set an informational interview or mentoring, say Yes! Remember, the people who were there for you when you needed that pep talk, etc.
Pamela Weinberg