If you have a bottle of lotion in your home or office, it’s time to check the label.
According to the U.S. Food and Drug Administration, Kao USA has issued a voluntary recall of select bottles of Jergens Ultra Healing Moisturizer due to possible bacteria contamination.
The FDA states that the recalled products are 3 oz. and 10 oz. bottles of the popular lotion which were manufactured between October 1st and Oct. 18th, 2021. The moisturizer may contain Pluralibacter gergoviae, a bacterium that can cause infections in people with compromised immune systems.
Kao USA is asking customers to check their bottles to see if they are part of the recalled lot. Per PEOPLE, the affected lot codes for the 3 oz. size (UPC 019100109971 for single bottles and 019100267114 for pack of 3) can be found on the back of the bottle printed in black ink and begin with the prefix “ZU”: ZU712851, ZU712911, ZU712861, ZU722851, ZU712871, ZU722881 and ZU712881.
The affected lot codes for the 10 oz. size (UPC 019100109988) can be found on the bottom of the bottle printed in black ink and begin with the prefix “ZU”: ZU722741ZU722781, ZU732791ZU732811, ZU722771ZU732781, ZU732801ZU73282, ZU732801, ZU722771, ZU732791 and ZU722741.
“Kao USA cares about our consumers’ safety, and we’re committed to manufacturing products that not only meet, but exceed, the highest industry standards,” Kao USA President Karen Frank said in a statement.
The company says that in addition to notifying consumers, it is potentially-affected products from their warehouses and working with retailers to remove them from stores.
“We will inform regulatory authorities, and further investigation to determine the scope of the issue is still ongoing,” Frank continued in the statement. “This remains our top priority, and we will continue to work with our partners on improved cleaning and sanitization practices so that similar issues can be prevented in the future.”
Customers who purchased a recalled product are being urged to contact Kao USA’s Consumer Care Center for a free product coupon 1-800-742-8798. The company will send customers a plastic bag to easily return the product.