October 31, 2018
Many people have had relationships with someone who criticizes them, assigning them negative intentions that aren’t theirs. If you have had this kind of relationship, how can you remain open, non-defensive, and emotionally intact when someone uses you as a place to unload their anger, guilt, and shame? How do…
May 30, 2018
I started my career with what I felt were real deficiencies in my interpersonal communication skills. I left conversations feeling dissatisfied with how I listened and how I was able to carry on conversations. After a lot of personal reflection, I realized what was causing my bad behavior was wanting…
March 30, 2018
“My mom taught me to meet people where they are,” says Pam Lipp-Hendricks. As a daughter of interracial parents who were married in the ‘60s, she learned early on how to let things go in order to move forward – wise advice that she has carried with her throughout her…
March 26, 2018
First things first. When you get into an argument, remembering what to say or what never to say is almost impossible unless you learn how a small but powerful part of your brain works—the amygdala. The amygdala, sometimes called “the lizard brain,” is part of your limbic brain responsible for…
March 15, 2018
Let’s be clear. Emotional walls that get in the way of productive communication are not a gender problem. They come up (for men and women) when angry, offended, stressed or disengaged. But today is not about us. Now, allow me to give you the insider’s scoop from my personal laboratory,…
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